Pet Plan was excellent in our reimbursment and coverage! I was a little skeptical since it was my first claim and I had not heard back after a couple of weeks. But I found out that my vet hadn't sent over the medical records. Once they did, Pet Plan reimbursed within a couple of weeks! My little guy, Rocket (a terrier mix) had a bad belly ache and so we took him to the ER vet. It was suspected he had pancreatitis. We then did a follow up with our regular vet and Pet Plan covered all of the bills for both visits! The bill for both was almost $1,000. We were amazed to recieve the reimbursement check for everything minus the $100 deductable!
So happy with Pet Plan and also very happy my Rocket is back to being a happy, bouncey boy again!