My Yorkshire Terrier was recently very sick with pancreatitis. I had to rush him into the emergency room. The bill for the emergency room visit was $225, $100 which I paid to meet my deductible. Pet Plan reimbursed me the remainder of the emergency visit. Then I left the emergency room and took, my dog to our regular vet. That bill was $560.00. Pet Plan did not charge another deductible because it was a continuation of previous service from the emergency visit. They paid $490.00 of that bill. Then I spoke with a holistic vet via phone because I decided I wanted to start using a holistic vet. That bill was close to $400, which included supplements, $360 of that bill was paid, including the supplements. Then I went for a follow-up with my regular vet, $204.00 and all but $20.00 for flea prevention medicine was paid. he follow-up check was sent within 3 days of service. Never once did Pet Plan question any of the charges or make up some excuse as to why they couldn’t pay any of the charges.
Pet Plan is by far, one of the best pet insurance companies ever. I highly, highly, recommend them.