Guinness, our two year old Australian Labradoodle, recently had a very severe case of Pancreatitis. He spent several days at our Vet Hospital, and because he wasn't improving he was transferred to a Specialty Hospital for Critical Care. It was a frightening time and our expenses were over $2000. The good news is that our guy recovered and we were very fortunate to me insured with Pet Plan. The claim settlement process was very easy and I was amazed at how quickly our claim was settled and we were reimbursed. To top it all off, we received a call from a Pet Plan Representative following up to see how Guinness was feeling. Just amazing.