We thought our two year old mini goldendoodle, Cooper was the picture of health until we received a phone call one day while he was at daycare. He was having a seizure. After a few blood tests and some followup tests, he was showing signs of a liver problem.
Expenses were mounting and we turned in claims over $1000.00 for the first 2 weeks. We also sent in a "Pre-Authorization" form for a test and possible surgery in the future with totals over $4300.00. PetPlan paid the first claim within 2 weeks, minus the deductible and a co-pay for Specialists. They approved the "Pre-Authorization" for his future treatment, up to the policy limits within 72 hours of receiving the request! I can't say enough good things about their Customer Service. On every occasion that I have spoken with them, they have been most helpful and courteous.
As a result of having PetPlan as our Insurance, Cooper has options for treatment that we may not have been able to afford.
I hightly recommend Petplan to every Pet Owner that I know and just got one of my neighbors to sign up last week!