I recently discussed getting insurance for my new German Shepherd puppy with Suzanne. Our puppy had gotten sick and we decided that pet insurance was a great idea. She was very charming and knowledgeable. She was also very patient to answer all of my questions (and I can ask a lot!). I hope her supervisors know what an asset to the company employees like Suzanne are. I was very pleased with the service I recieved from her!