PetPlan decides what's wrong, NOT your vet

1
Out of 10

PetPlan denies payable claims based on their rewording of medical conditions. My dog had acute campylobacterosis, which my vet stated in writing was a stand-alone, nonpre-existing event, and PetPlan disregarded his diagnosis and denied the claim. The claim is currently under review, which the company says may take upwards of 30 days to complete. In short, PetPlan will look for any way to dodge payment and buying a policy from them is a waste of money.

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Injury/illness
acute campylobacterosis
Claim Amount
Over $1000
Breed

Bull Terrier

Age of Pet
1 - 8

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