they do not cover alot of illnesses

Out of 10

I have had several claims denied for illnesses. They say they are not covered. What is besides emergencies?

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Ear Problem


Claim Amount
$100 - $500

Brussels Griffon

Age of Pet
Under a year

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Posted: 01/23/2011
By: Julie

I'm sorry to hear that you've had several claims denied by Pet Plan. They DO cover more than emergencies, but like all insurance companies, they won't cover pre-existing conditions (conditions that were present before getting the insurance). So I'm wondering if maybe that's the reason you've had the experience you had. You can check their web site for the things that they cover. Also, when you got the insurance, you should have gotten a policy that explains everything that they do and don't cover.