I signed my 10 year old Golden, Jake, up for this insurance last fall, after hearing rave reviews from a co-worker. Little did I know that Jake would be diagnosed with hemangiosarcoma within six months. The insurance was a blessing, because it helped me do every reasonable thing I could to save my best buddy. I was so impressed with the Pet Plan staff - every one was compassionate and efficient. Sadly, I lost Jake. But my next dog will be a subscriber right away - I had such a good experience.