Cupcake was 100% healthy when we got her 4 months ago so we were ver surprised at her annual visit that her liver count was very high. Her vet thought she may have a liver shunt and immediately ordered more blood work and an ultrasound. No liver shunt was found as yet. She is on medication to bring the liver count down, and we'll have another blood test in two weeks. If it does not improve, she may need a biopsy. I am so thankful for PetPlan, as we would not be able to afford all of these costs and wouldn't have been able to give Cupcake the best care that she deserves. Thank YOU for your fast processing time as well. We have already received reimbursement on two claims totaling almost $800. I have told all my friends with pets about it.