Our standard poodle, Lafitte, recently had a serious leg injury. It happend in minutes, in our own back yard. He spent nearly three weeks at the vet undergoing multiple surgeries, a resistent infection and could have lost his hind leg. Obviously we were very upset. The only good thing about this whole evnt was the fast, efficient claim process we received from PtPlan. Our cliam was processed and paid, in-full in less than 10 days. Our coverage has been very helpful with an energetic and somewhat clumsy puppy. Thanks guys, your service and coverage are great!