the pre existing condition is unclear

2
Out of 10

Very bad communication, the claim was in pending for 6 months+ and the customer service department was not helpful in solving the situation. My husband and I have tried to call al least 8 times with no one return any call. I rather pay out of my own pocket rather than being cheated by insurance company.

Did you find this review helpful?
Injury/illness

Eye problem

Claim Amount
$500 - $1000
Breed

Mixed Breed

Age of Pet
1 - 8

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