My dog Max has been the most expensive thing I could have ever imagined. The first year with Max I spent over $6,000.00 on different vet bills. After the first year I decided that I needed to get vet insurance. I did a lot of research and for what I needed Pet Plan was the one. When I first made a claim I didn't know what to do but with a quick phone call to Pet Plan I was able to complete my forms and make my claim. Although it seemed like a long time it only took two weeks to recieve my check. My dog has had two very expensive surgurys that reach over $9,000.00 and Pet Plan has sent me a check for all of them with no questions asked. I was even scared that Pet Plan would drop me because of all the claims but with another quick phone call they assured me they don't drop customers. I will never have a pet that is not insured and I will recommend Pet Plan to anyone that has an animal.