I had a yorkie that broke its femur. I got the insurance when I first got the puppies and less than a month later one of them got into an accident. I submitted all the forms, but it took then 1 week to get it into the system. It took about 3 weeks to process the claim, and then another week or so to mail out the check. All in all about 4 1/2 weeks. (Claim started 10/8, completed 11/10ish). No if ands or buts. The company was polite and helpful over the phone. All in all a great company. This is an honest review... Btw, I got the 50$ no coinsurance policy. It paid out about 2400$. Which may be why it took so long to process the claim.
Age of Pet