I don't usually write reviews and actually my girlfriend has already written a review of our experience with two dogs and Petplan. Our first dog (Maki) sadly passed away after ingesting poisonous mushrooms. Petplan covered everything outside of our deductible (about $4,000). A month after our incident we got the remainder of our insurance money from Petplan, something we never considered, it was not a huge amount of money, but it just showed good will, or something...
After we decided we were able to have another pup in our lives, we adopted a new dog (Helix). One of the first things we did was get a policy for him under Petplan. Helix has had his share of small to medium accidents, and through all of these small claims Petplan has been incredible.
What I like best is that I have not received a single call from them questioning claims or nip-picking at random details. Note that we always submit our claims EXACTLY as requested by our policy and in return we get zero hassles from Petplan. Do yourself a favor and insure your pet through Petplan.