Our Golden, Crunch ate about half my bathmat, obviously causing an obstruction and subsequent surgery. Within **eight days** of the surgery we received a check from PetPlan for 80% of a $5000 surgery! We are most impressed. No hassle, no nit-picking, they just paid the bill. We are very happy, and crunch is back to being a healthy boy. We just will have to make sure no more inedible items pass his lips!