So glad we chose this company!

10
Out of 10

After having no insurance coverage (and paying almost $4K) for a TPLO ligament repair, we decided we needed coverage. Problem is, almost all insurance plans available will NOT cover other leg's needing TPLO repair in the future if one leg had the surgery before coverage began. But not PetPlan. PetPlan is the only company that will cover future TPLO's, even if the first surgery occurred before coverage!!
A week after signing up for the plan, we found out our dog had a huge bladder stone and would need extensive testing and further surgery. So far I have submitted 4 separate claims for this condition, totaling almost $4,000, and have been extremely pleased with PetPlan. My claims have been processed very quickly (with receipt and processing-update emails from PetPlan), and payments have been mailed to me within a few weeks of claim submission. When I have coverage questions there's always a real, intelligent person answering the phone, not an automated system. I am so, so happy we chose this company - they have saved us thousands already (for about $300 per year), and I will continue to renew in the future!

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