Great first experience

Out of 10

Having had pet insurance several years ago, and having an abysmal experience with my beloved dog who died because of a severe illness, I was leery of getting pet insurance again. Then my dog had to have TPLO surgery, and of course this is an expensive procedure. After that I decided to take the plunge and invest in pet insurance again. I reviewed several companies, and decided on PetPlan. Seven months into the plan my dog had a medical problem, and I sent in the claim form, and within a very reasonable time received a check. Not only that, a lovely letter accompanied the check, and a follow-up call was made to me to see if the experience was satisfactory, and to ask if I had any suggestions. I would have absolutely no hesitation in recommending this company to any pet owner.

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