After Much research, we chose Pet Plan to insure our four legged kids. We recently had unrelated claims for two of our dogs (Bo and Lucky) within a couple of weeks of each other. Bo had a small tumor removed from a rear paw and Lucky had a pretty serious laceration that required quite a few stitches. Both claims were processed and we had our checks within 2 weeks of submitting the respective claims. We tell everyone we know about our experience with Pet Plan and encourage them to insure their four legged kids too - This is one of the best financial and peace of mind decisions we have made.