We have been with Petplan for over two years. Recently we purchased a new large breed shiloh puppy, to add to to our pet family of a Shiloh Shepherd and Maine Coon cat. The puppy was wonderful, however at seven months of age she developed elbow dysplasia, and required surgery. A month later she also need hip surgery. The best vets in town said she had been dealt a bad hand and her bones could not stand up to more surgery. It broke our hearts but we had to put her down. Petplan was there for us every step of the way. Not just paying our claims but really caring about us and our pet. Thanks you helped us in more ways than you know!