My dog Dexter got attacked by a pitbull in our neighborhood, and had to go to the ER in the middle of the night for diagnosis, evaluation, and treatment of his wounds. PetPlan made such a traumatic experience so much more comforting, because of their quick turnaround period in evaluating our claims. They paid out 100% of our vet bills minus our $200 deductible we chose for the plan. They sent the first and second checks so promptly. Thank you so much!