Our one year old indoor cat had diarrhea all of a sudden. He had not eaten anything but his food--no plants, etc. He was diagnosed with colitis and needed treatment. Petplan was right there for us. This is the first insurance company with whom we have done business that does exactly what they said they would do. We are more than pleased with the coverage, service and overall politeness of the company associates. I couldn't recommend this company more highly to my friends. Thank you for all you have done for our cat.