I read over and over about the different pet plans available on the internet. I was impressed with Petplan compared to all of the other plans available and applied to have our male cat insured. The plan I seleced paid me according to the contract on several claims we had. This is the first time I have insured a pet and it "works". I showed my last claim to my vet and he was impressed. He told me many of his clints are unhappy with the plans they have and he is going to tell them about Petplan. Thanks to all of you for excellent customer service and claim handling.