I have subscribed to PetPlan in April 2009 and I paid for the very best coverage, more than $100 a month. The customer care service is wonderful and tries to the best he can. And he has a lot to do. Don't be surprised if it takes weeks for your claims to resolved. You will have no detailed information on their website and will loose patience. Then, you will be said that they are really sorry and that your claim has been mailed. May be 2 weeks later, you discover that it is actually a denial, and they have so many reasons to do this each time that it seems just impossible to be covered EXCEPT if your animal get the worst, a car accident or a cancer. They told me that prevention was not their approach. So they think it's useless to protect your animal, better worth waiting for him to be almost dying. They have considered almost everything as a preexisting condition for my dog. Only two claims were paid for a minimal amount out of 10, and I kept for myself many of them because I knew it was a lack of time. When I relocate from my State to another, they closed my policy and reopen a new one with no prior information. They have pretended numerous times that my deductibles - a ridiculous $200 - were not reached although it is not the case. I just finally quit, I have never seen such a bad faith. Too bad, again, for their customer care which seems used to face the anger of many clients. Before subscribing there, be very careful. I have paid more than $800 dollars plus the $200 deposit to that insurer in 7 months, and I got less than $150 reimbursed. And I can ensure you that my dog is far away from being sick all the time, at 4 years old.
Age of Pet