Very Fast and Fair Claim Payment

Out of 10

I chose PetPlan because their coverage seemed a lot more extensive than other carriers. If you are shopping, watch out for things like exclusions of genetic/hereditary conditions and payments based on fee schedules or the insurance company's definition of "reasonable charges." Recently my dog ingested poison, and the bills totaled almost $1300. I filed a claim (keep your vet receipts) and received reimbursement for almost $1000 in less than 2 weeks. My only responsibility was the co-pay and deductible. My vet told me that he was a bit surprised as most of the other pet insurance companies his clients deal with are focused on looking for ways to deny payment.

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