BAD REVIEWS

1
Out of 10

WE RECENTLY PURCHASED A SHIH TZU PUPPY WHO IS NOW 4.5 MONTHS OLD. WE PURCHASED HER WHEN SHE WAS 14 WEEKS OLD AND PROMPTLY HAD HER CHECKED BY A VET. SHE WAS ALL GOOD. NO PROBLEMS. THE SECRETARY SOLD US ON THE PETSECURE PET INSURANCE 6 WEEK FREE TRIAL. TODAY I RECEiVED THE PAPERWORK AND AFTER RESEARCHING AND READING THE REVIEWS ONLINE THERE IS NO WAY I WILL BE BUYING PET INSURANCE.I COMPARED REVIEWS OF OTHER INSURERS AND THEY ARE ALL THE SAME. THEY COLLECT YOUR MONEY AND DENY YOUR CLAIM.I WILL PUT THE PREMIUM MONEY PLUS A LITTLE EXTRA EACH MONTH INTO AN ACCOUNT AND JUST DO MY REGULAR VET CHECKS. IF AND I HOPE IT NEVER DOES HAPPEN I CAN JUST PAY AND DON'T HAVE TO DEAL WITH A COMPANY THAT ONLY CARES ABOUT THEIR BOTTOM LINE REGARDLESS OF WHAT THEY SAY ON THE PHONE.

Did you find this review helpful?
Injury/illness
POSSIBLE FUTURE CUSTOMER
Claim Amount
Under $100
Breed

Shih Tzu

Age of Pet
Under a year

Leave a comment

Image CAPTCHA
Enter the characters shown in the image.
Posted: 05/18/2018
By: vabdvm@comcast.net

I am sorry you had a bad experience. I am a veterinarian, and I had never insured my dogs. However I had a client have an amazing experience with Trupanion. That is the only insurance that I recommend. I don’t believe a single client has had a problem with their claims. As I do not do major surgery, and I’m not a specialist I enrolled my amazing Bernese Mountain dogs with Trupanion. I have never used a specialist in my life, but I have sadly had to use multiple specialists and Trupanion’s services. They have been absolutely amazing, supporting me with nothing but the best specialists, and I was very surprised to see the compensation already been put back in my account! All I did was fax them the information they needed, and the invoices. They are an exception when it comes to pet insurance. You should consider them for your puppy .

Posted: 08/13/2018
By: KimColeBerg@gm…

I have had Nationwide My Pet Protection With Wellness and they have paid every claim except those excluded as pre-existing conditions.