From the very first phone call, which was answered by a friendly and very helpful woman, to the check, received only a week after the procedure, the entire process was smooth, sympathetic, and helpful. Our dog tore her ACL, and after the Xrays we found that she would need surgery. I phoned to ask if the diagnostics were covered; they are. The associate went on to tell me about preapproval, and guide me through the process. The check arrived within a week, and there were no nasty surprises. We are so pleased and impressed with the service!
Old English Bulldogge