Excellent Customer Service

10
Out of 10

I have been impressed with Trupanion's fast response when I submit a claim and their Customer Service when I have called with a question. When I submit a claim, I get an emailed confirmation right away. When they are reimbursing me, I get an email with the amount and the check arrives within a week. I did get preauthorization when my dog had knee surgery which helps on processing additional related claims and reimbursement.

Did you find this review helpful?
Injury/illness
TPLO Surgery
Claim Amount
Over $1000
Breed

Australian Cattle Dog

Age of Pet
1 - 8

Leave a comment

Image CAPTCHA
Enter the characters shown in the image.