I have dealt with various insurance companies over the years concerning reimbursements. I have received my money the next day when my dentist initiates claims. Concerning prescriptions, I've had to submit paper receipts that took 15 days. I'm happy to see Trupanion making the effort to improve their processing time. Now that I receive my money electronically, I was thrilled this most recent time, to see a bank deposit within the week! Bravo!! Keep up the good work.