Our 6 1/2 year old mixed breed Abbey, fractured her left rear leg and dislocated her toes chasing after a squirrel. She now has a metal plate and a half dozen small screws in the foot area. When one signs up for the program one hopes that the insurance and service is as advertised. It was that and more with Trupanion. All claims have been paid promptly making the financial burden a little less worrisome. Abbey is on the road to recovery but not quite there yet. I am confident that Trupanion will be there should she need more help.