Trial Plan is a Joke

Out of 10

I had the 60 day trail plan - which was a total joke. First they never sent the policy documents. They said they sent them, but I had to call and ask for them after 30 days had passed. During that time, I submitted a claim which was not covered on the trial plan, but, of course, would have been covered with their standard plan. I prefer to go with a company that doesn't use smoke and mirrors tactics to gain your trust. The icing on the cake was that it took them almost two months after I filed the claim to tell me that it wasn't covered. I guess they were hoping I'd sign up in the mean time. Glad I went with another insurer!!!

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Claim Amount
$100 - $500

Golden Retriever

Age of Pet
Under a year

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