Out of 10

Please do yourself a favor and don't waste your money. No claims were ever paid back for our puppy. It cost 47$ and ending the terms have taken us 2 weeks. Still no reply and a dispute to the bank on hold for 30 min. Very unprofessional !!! Stay away unless you can afford wasting money!!

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Claim Amount
$100 - $500

Belgian Malinois

Age of Pet
1 - 8

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Posted: 11/18/2015
By: Molly C.

Hi Veronica,I am sorry you are unhappy with your Trupanion experience. At this time no pet insurance company is able to cover any issues that were signs, symptoms or diagnosed conditions are noted prior to enrollment. If you want your claim to be reevaluated, I would encourage you to call us to initiate this process. We are open 24/7 and you can contact us at 1- 855.210.8746. As for the cancellation process, we do need a written and verbal confirmation to fully cancel your policy.
Molly C.