Our five month old puppy became very sick and a number of vets could not figure out what was wrong with her. Through Trupanion, we were able to afford the diagnostic tests and treatments that were able to find the right treatment for her. Without Trupanion, we would have been in a much more stressful position, but having insurance available made a bad situation financially tolerable. Our interactions with Trupanion representatives have been amazing and very timely, and they have really put effort into customer care. We are very happy, and our puppy is on the mend.