Terrible experience

1
Out of 10

Company refused to provide a guarantee of coverage, or pre-approval, before we made 15 phone calls to them including our veterinarian and emergency animal hospital staff members. Trupanion is absolutely horrid in terms of customer assurance and taking care of their customers. We will be canceling our policy and moving to another company.

Did you find this review helpful?
Injury/illness
foreign object ingested
Claim Amount
Over $1000
Breed

American Shorthair

Age of Pet
1 - 8

Leave a comment

Image CAPTCHA
Enter the characters shown in the image.