One of the most scamming and unethical insurance companies I've ever had the displeasure to work with. The first claim I make, a small claims under $300, they keep telling me I'm fine and I'll be covered. I decided not to renew my coverage, so then I wait a month and keep following up on my claim, and then I finally get a phone call telling me my claim was denied because of some reason they literally just made up on the fly, saying I had to activate my insurance within 24 hours of adopting my dog but the shelter waited a few days to activate it. Because of this Trupanion claimed my coverage is null and void and that there's nothing I can do. They literally made up a reason to void claim because I decided not to continue my coverage way after I filed the claim, when they told me for a fact beforehand I'd be covered, and on a side note, they kept pressuring me and notifying me to renew my coverage. Worst insurance company, nothing but a huge scam, and they care nothing for your dog or their clients; the only thing that matters is their pocket and screwing their customers.