My 3 year old english bulldog was recently diagnosed with idiopathic epilepsy. I had him insured for approximately 2 and a half years prior to this with no issues or claims made. The turnaround time from the time I submitted a claim until I received a check was just under 2 weeks. They covered 90% minus my $500.00 deductable. I am truly happy with the service and recommend Trupanion to friends, family and strangers with animals.