We adopted a 14 month old German Shepard 2 years ago. Our trainer recommended Trupanion insurance because she has three dogs and said it was the best by far that she had found.
I took him to our vet for a complete health checkup and he was given clean bill of health. I signed him up with Trupanion and did not think too much about it. Six months ago he was diagnosed with severe hip displaysia and the vet recommended total hip replacement surgery on both hips.
I submitted a claim to Trupanion for everything, xrays, meds etc., along with a pre-authorization request for the surgery. Trupanion approved the surgery, and per our policy the only thing they did not cover at that point was the office checkup.
The surgeon wanted to wait and see how long we could manage the problem with diet, meds and supplements before he had to have surgery. Since surgery authorizations are for 90 days, I contacted Trupanion and they assured me that Titan would be covered whenever the vet determined necessary.
I would recommend this pet insurance to anyone who loves their pet. Under the terms laid out in the level of insurance I have purchased, the Trupanion staff have been great to work with and have always held true to the promises made. I purchase this insurance mainly as a safeguard against a devastating illness or accident and my experience with this company has been that it's well worth the cost of the premiums for the peace of mind those premiums provide. Keep up the great work, a