Poor insurance

Out of 10

We had a poisoning problem with our Lab 10 month old puppy, chewed up wife's inhaler that got knocked on the floor accidentally, happened after hours. Trupanion wouldn't cover the emergency vet's initial exam nor his follow up exam since they don't cover routine exams, how these were routine I don't understand. Also took nearly a month for them to pay anything on the claim, lousy service, find someone else.

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chemical poisoning
Claim Amount
Over $1000

Labrador Retriever

Age of Pet
Under a year

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