dealing with pet insurance is frustrting

Out of 10

can't believe problems with faxing and don't understand why you don't pay for my dogs prescription food and treats.He is a schnauzer and they have stomach issues.

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Claim Amount
Under $100

Mixed Breed

Age of Pet
1 - 8

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Posted: 04/28/2014
By: Jessica - PetP…

Hi Marilyn, I'm sorry that we do not cover prescription food and treats. I tried to find you in our system so I could talk to you to see if there is anything further we can do but had trouble finding you and your schnauzer. Please contact me if you want to discuss this in more detail to see what we can do. My direct line is 919-926-2740. -Jessica