Not happy

Out of 10

My dog ingested some type of toxin and we ended up with about $1200 in vet bills. Trupanion paid a good portion and I was very happy. I read several reviews saying that after they pay a claim, they wait a while and then raise your premium. That is exactly what they did. They nearly doubled my premium. Now they want $65 a month. Are you kidding? I think they want us to cancel.

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Claim Amount
Over $1000

Scottish Terrier

Age of Pet
1 - 8

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Posted: 11/06/2013

Trupanion - is this true and indicative of what will happen to any/all customers if they make a claim? This is not very encouraging, and is something potential customers like me should be aware of...

Posted: 11/14/2013

That's HORRIBLE! What's the point of having insurance if you can't use it???