I began with a free month trial of Trupanion, not ever expecting to use it. Lo and behold, a few weeks later my Aussie ruptured a ligament in his knee, a traumatic experience for us both.Trupanion at first wrongly refused my expensive claim (they are a business after all). But after my vet contacted them through their appeals process, they were more than cooperative. My dog is now up and running again. It may have taken a while, but I couldn't be happier with how everything turned out.
What started out a as trial on a whim, has earned them a life-long customer!