Our precious dog Yeager was diagnosed with a sudden, life threatening illness and we were informed by the hospital that a pace-maker was the only way to save his life. After the operation, we were relieved that Yeager immediately began to recover. We were thrilled that Yeager had a new lease on life, but of course, reality set in and we became concerned about how to pay for the operation. Thank god for Trupanion! You guys allowed us to breath easy about the expenses and gave our family the freedom to enjoy Yeager's recovery. Your representatives were very courteous and professional; constantly keeping us informed of all of the information we needed to submit and keeping us up-to-date on the status of our claim. We are grateful for your assistance and for allowing us to focus on making Yeager better instead of wasting our energies on worrying how to pay the expenses.