My first claim with Trupanion was covered with no problems, and I was so thankful that I selected their company for my puppy. Our German Shepherd is now 5-1/2 months old and was recently diagnosed with SIBO following a trip to an emergency veterinary hospital. It is nice to know that Trupanion was there for us and processed our claim in such a timely manner. We were able to obtain highly professional treatment and care for Anna at this specialty hospital thanks to our coverage with Trupanion. I had recommended this insurance company to my daughter when she got her puppy, and I am so glad that I went ahead and purchased it for our pup. My daughter has had her policy for three years and has never had a problem. Highly recommend!