8 Out of 10 Good service but i have been given two monthly rate increases in less than 2years. Did you find this review helpful?YesNo Injury/illness Skin problem Claim Amount Under $100 Breed Shih Tzu Age of Pet 1 - 8 Leave a comment Your name Email Comment From time to time, we would like to send you the latest news and updates from Pet Insurance Review and exclusive offers from our partners. So that we can send you information and offers which are tailored to you and your pet, please let us know which type of pet(s) you have: Please sign me up for the Pet Insurance Review newsletter which features the latest news, updates and pet care tips. Please send me special offers from our partners, including natural pet food coupons, pet healthcare discounts and more. Your pet Cat Dog Equine Other And the State you live in AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMicronesiaMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPalauPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirgin IslandsVirginiaWashingtonWest VirginiaWisconsinWyoming What code is in the image? Enter the characters shown in the image. Submit comment Posted: 07/24/2012 By:   Hello- I'm glad we've been able to give you such a great experience so far. I did want to clarify your premium adjustments for you. I can assure you our prices NEVER adjust due to claims you file or your pets getting older. As veterinary care advances and the way people utilize available care changes, we need to adjust our premiums accordingly. We've got a great video on our site where our CEO Darryl explains how we set our prices, and when/why they may change: http://trupanion.com/why-trupanion/value Take a look, and definitely give us a ring if you have any questions!