Our pets are part of our family, and Trupanion ensures that we can care for them as part of our family. We do not hesitate to take care of our pets knowing that we have a Trupanion policy. Claims are easy to submit, and if you do everything via e-mail, they keep you updated on the process. They are a pleasure to deal with over the phone if you have any questions. I recommend a "zero" deductible, as each condition requires that you meet the deductible. It pays for itself if you have more than one condition in a year.