they are theives

1
Out of 10

I have been paying 22 a month for a year, I took my cat three times for eye problems, they said I had to follow up or I would not be paid, now they are refusing to pay at all because she had problems when she was a baby. Most kittens have eye issues so I think they just want to find an excuse to not pay me Do Not waste your money

Did you find this review helpful?
Injury/illness

Eye problem

Claim Amount
$100 - $500
Breed

Siamese

Age of Pet
Under a year

Leave a comment

Image CAPTCHA
Enter the characters shown in the image.
Posted: 03/12/2012
By: Stacy at Trupanion

Hi Pamela,I apologize for your frustration with your recent claim. We do have a claims appeals process which you can pursue if you and your veterinarian disagree with the outcome of a claim. I encourage you to call your claims adjuster to learn more. 800-569-7913