I have a horrible experience with this company and will be complaining to California insurance commissioner. I purchased the policy last year, bought the best available coverage with $0 deductible and 90% coverage. I did not file any claims and the company charged my credit card on a monthly basis. This week I received an email with new premium that is 3 times more than last year. I called the company and they told me that rate increase reflects increased vet care costs in my area. Really???!! That much??? If someone is already litigating with this company or has a class action law suit going please post the information for the attorney.