I have had pet insurance for my Yorkshire Terrier since he was a puppy. Sometimes I wonder if I would have been better off putting the money in a savings account and how great the service would be if something did happen. I put in my first claim last month and I was happily surprised. Trupanion treated the claim sincerely as they were trying to help me and my pet. I did not get any skeptical questioning and the claim was processed quick and easily. It was very reassuring to know that it does work like it says it does and heaven forbid something bigger goes wrong I will have coverage. I hear of my friends and their giant vet bills thousands of dollars and I have peace of mind that most of mine will be covered if needed. Great service so far and pleasently surprised.