I have had Trupanion pet insurance for both my dog and cat since March and I love it! Their customer service is excellent and (outside of the very first claim which takes a bit longer to process) the turnaround on receiving reimbursement checks is excellent. They let you choose your deductible (I chose none) and they pay 90% of everything beyond the office visit cost. (Which I found was financially actually a better deal than competitors.) I am very satisfied with their service. They even think of the little details like a collar tag and insurance cards.