As a lifelong pet owner I had never purchased pet health insurance. I recently purchased a puppy. During her free well puppy exam on her 3rd day in our home she received a clean bill of health. At that visit we were introduced to a free 30 day trial of Trupanion. A week later, being nosey, as all puppies are, she ingested something that could have causaed her great harm or death. We immedialtely rushed her to our new vet (Hometown Animal Hospital), where she recieved exeptional care. The vet's office assisted in filing the claim. Within 2 weeks the claim was reviewed and paid. Although I was skeptical in the beginning, I'm totally conviced. I reviewed other policies with different companies and Trupanion was by far the most comprehensive. I'm a believer.