Trupanion has been amazing. I found Trupanion to be exceptional in their customer service and processing of claims. My puppy has been in/out of the hospital recently and Trupanion has made this unfortunate period of our lives so much easier. They have really supported me and my puppy the whole way through. Every associate has been amazinly understanding and compassionate. They truly care about your pets' well being. All claims have been processed really fast and without error. Trupanion has been wondering and I would like to thank their entire staff for making things less complicated and easier to handle. Hands down, Trupanion pet insurance is better than any other out their and even better than the health insurace we are provided as humans. Without Trupanion, I would not have been able to provide all the medical care to my puppy she has required in the past couple of months. THANK YOU TRUPANION FOR BEING SO WONDERFUL AND CARING, JOB WELL DONE!!